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 M253 ACTIVITY SHEET FACULTY OF COMPUTING STUDIES: LEVEL 2 M253 TEAM WORKING IN DISTRIBUTED ENVIRONMENTS Scenario Imagine that you and the other members of your team are employed by a small firm of computer software consultants known as Creative Solutions.

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مُساهمةموضوع: M253 ACTIVITY SHEET FACULTY OF COMPUTING STUDIES: LEVEL 2 M253 TEAM WORKING IN DISTRIBUTED ENVIRONMENTS Scenario Imagine that you and the other members of your team are employed by a small firm of computer software consultants known as Creative Solutions.   السبت أبريل 04, 2015 5:05 am

M253 ACTIVITY SHEET
FACULTY OF COMPUTING STUDIES: LEVEL 2
M253 TEAM WORKING IN DISTRIBUTED ENVIRONMENTS
Scenario
Imagine that you and the other members of your team are employed by a small firm of computer software consultants known as Creative Solutions. Creative Solutions offers a range of systems design and development services, although for larger projects it contracts out system development to others.
When developing a system in response to a successful proposal, teams are usually put together depending upon the skills needed by the project and employees’ availability.
An invitation to work on a system design project has been received from a Freight Company (see below). This invitation was received at a very busy time for Creative Solutions so the project team was assembled only on the basis of availability to work on the project, rather than the skills that might be required. Due to commitments to other projects that each of you will be working on, you will be unable to meet, regularly, face-to-face during the course of the project. Creative Solutions has therefore decided that your team will work as a distributed team, communicating electronically.
Creative Solutions sees distributed working as a way to be more flexible in creating project teams and hopes this will enable them to respond more effectively to new clients. Your employer has already been encouraging employees, as professional practitioners, to keep a reflective journal. They now wish to extend this idea to teams and to encourage team reflection at key stages of the project. They would like the team reflection to be used in creating reports to describe and evaluate the team working on this current project.
Freight Company
Your team has been assigned to handle a new client called Freight Company.
The freight company provides a number of means of transport including, fright trucks, ferries, air freight etc. The freight company only accepts bookings from authorized agencies, situated in different cities. There is a computerized central booking system at the company's head office. However, all transactions at the agencies are currently hand-written on special forms.
The booking agents, working in the agencies, use printed timetables provided by the Freight Company to answer customer enquiries. These timetables are updated by regular distributions from the company head office, sent by courier. Customers enquire about the
2
availability of bookings, which are checked by a booking agent telephoning the freight company head office. Customers can make booking with the booking agents, which are confirmed by the agents over the telephone to the headquarters. Customers make payments to the agents and final invoices are printed at the head office and sent by first-class post to the booking agency.
The management of the freight company has decided that it would be more efficient to have on-line systems in the agencies, directly connected to the central booking system. These agency systems will allow bookings to be made directly; invoices to be printed directly at the agencies; and the central timetable and other important information like charges, applicable taxes etc to be accessed directly by booking agents, avoiding the need for distribution of timetable updates and other information.
The systems in the booking agencies will have to be simple to use and robust, providing guidance at every stage of use and on-line help. High reliability of the communications between a booking agent and the head office is of vital importance to the business. Since the information transmitted from the head office contains special booking codes, security of data transfer is an important consideration.
In addition to the booking and management system, the freight company should also be able to make announcements via the system to different booking agents, and maintain an email list of the approved agents.
The freight company management approaches your employers to undertake an investigation of their current and future needs and identify possible ways of addressing these needs. Your employers have agreed to undertake this study in two stages, which will be advised to you in the Activity Sheet for each of the two milestones in this course, and are summarized in the Road Map.
END OF SCENARIO

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M253 ACTIVITY SHEET FACULTY OF COMPUTING STUDIES: LEVEL 2 M253 TEAM WORKING IN DISTRIBUTED ENVIRONMENTS Scenario Imagine that you and the other members of your team are employed by a small firm of computer software consultants known as Creative Solutions.
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